Action chargeback represents operations where the previously charged amount of money is reversed by the customer’s bank.

ModePossible statusesDescription
chargebackRetrievalretrieveda request for information, initiated by the customer to review the payment. CentroBill is obligated to provide all payment details within seven days from the date of the inquiry.
chargebackRepresentrepresenteda process through which CentroBill provides the requested information.
chargebackFirstchargebacka payment that has been reversed by the customer's bank without the request for information.
chargebackSecondchargeback_2ndoccurs when the issuing bank initiates another chargeback on the same disputed payment after the merchant has disputed the first chargeback.
chargebackCollectorsend_caincludes all chargebacks that have been redirected to collecting agencies.
"payment": {
    "code": 0,
    "description": "Approved",
    "action": "chargeback",
    "mode": "chargebackFirst",
    "status": "success",
    "amount": 11.5,
    "currency": "USD",
    "orderId": "2392798616",
    "transactionId": "403790714",
    "descriptor": "Eurobill",
    "parentTransactionId": "399698396",
    "source": {
      "method": "card",
      "number": "420191****1868",
      "paymentAccountId": "d8c24966-6de8-43ea-bae3-44edba9f4195",
      "brand": "visa"
    },
    "timestamp": {
      "dateTime": "2022-08-31 00:15:33",
      "timezone": "+00:00",
      "unixTime": 1661904933
    }
  },
  "consumer": {
    "id": "55628192",
    "email": "[email protected]",
    "firstName": "Luc",
    "lastName": "Sky",
    "country": "IDN",
    "zip": "40534"
  },
  "metadata": {
    "api_request_id": "6282aef261a59"
  }
}