Chargeback
Action chargeback represents operations where the previously charged amount of money is reversed by the customer’s bank.
| Mode | Possible statuses | Description |
|---|---|---|
chargebackRetrieval | retrieved | a request for information, initiated by the customer to review the payment. CentroBill is obligated to provide all payment details within seven days from the date of the inquiry. |
chargebackRepresent | represented | a process through which CentroBill provides the requested information. |
chargebackFirst | chargeback | a payment that has been reversed by the customer's bank without the request for information. |
chargebackSecond | chargeback_2nd | occurs when the issuing bank initiates another chargeback on the same disputed payment after the merchant has disputed the first chargeback. |
chargebackCollector | send_ca | includes all chargebacks that have been redirected to collecting agencies. |
"payment": {
"code": 0,
"description": "Approved",
"action": "chargeback",
"mode": "chargebackFirst",
"status": "success",
"amount": 11.5,
"currency": "USD",
"orderId": "2392798616",
"transactionId": "403790714",
"descriptor": "Eurobill",
"parentTransactionId": "399698396",
"source": {
"method": "card",
"number": "420191****1868",
"paymentAccountId": "d8c24966-6de8-43ea-bae3-44edba9f4195",
"brand": "visa"
},
"timestamp": {
"dateTime": "2022-08-31 00:15:33",
"timezone": "+00:00",
"unixTime": 1661904933
}
},
"consumer": {
"id": "55628192",
"email": "[email protected]",
"firstName": "Luc",
"lastName": "Sky",
"country": "IDN",
"zip": "40534"
},
"metadata": {
"api_request_id": "6282aef261a59"
}
}